All our packages are shipped with our partner PostNL. During the holiday season and peak periods, we may use different shipping providers. The delivery time is in the terms and conditions of PostNL.

REMEMBER ALL OUR ITEMS ABOVE €100 ARE SHIPPED ENSURED 

Domestic Shipping Policy 

Shipment processing time:
All orders are processed within 1-3 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via E-mail.
Due to COVID-19, orders may be delayed even longer.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

ITEM	ESTIMATED DELIVERY TIME	SHIPPING COST
Sneakers	1-6 Business days	€5
Streetwear	1-6 Business days	€5
Collectibles	1-6 Business days	€5
Tradings card boosters	1-6 Business days	€4
Trading cards booster box	1-6 Business days	€5

Shipment confirmation & Order tracking

All orders are sent via a tracked service with a Track and trace number from PostNL. You'll receive a Track and trace number within 24 hours in your E-mail, use this to follow your orders right to your doorstep.

Customs, Duties, and Taxes
Sneakernerds is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Sneakernerds is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us to file a claim.
Please send us pictures of all packaging materials and damaged goods when filing a claim.

International Shipping Policy

We currently do offer international shipping. All international orders will be shipped insured.

Europe

COUNTRY	ESTIMATED DELIVERY TIME	SHIPPING COST
Austria	3-6 business days	€15
Belgium	3-6 business days	€10
Denmark	3-8 business days	€15
Finland	3-8 business days	€20
France	3-6 business days	€15
Germany	3-6 business days	€12,50
Italy	3-8 business days	€16
Luxembourg	3-6 business days	€13,50
Norway	3-8 business days	€25
Portugal	3-8 business days	€19
Spain	3-8 business days	€18
Sweden	3-8 business days	€20,50
Switzerland	3-8 business days	€24
Rest of Europe	7-14 business days	€26

 Outside of Europe

COUNTRY	ESTIMATED DELIVERY TIME	SHIPPING COST
Australia	7-14 business days	€39,99
Canada	5-14 business days	€39,99
China	10-20 business days	€35
Japan	5-10 business days	€39,99
Mexico	7-14 business days	€39,99
New Zealand	7-14 business days	€38
South Korea	7-14 business days	€38
United Kingdom	3-6 business days	€18
United States of America	7-14 business days	€35
Rest of Africa	7-15 business days	€39,99
Rest of Asia	7-15 business days	€39,99
Rest of Oceania	7-15 business days	€39,99
Rest of the World	7-15 business days	€39,99

*Delivery delays can occasionally occur.

Returns Policy

Please check out our Return policy where we detail information about options and procedures for returning your order.